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Related Agencies

SIPA provides links to some related agencies to inform investors. Several organizations are of particular interest to investors. 

  • Canada Deposit Insurance Corporation (CDIC) provides protection for cash deposits in the event of failure of a member firm. 
  • The Canadian Securities Institute (CSI) provides courses for those who wish to learn about the securities industry. 
  • The Canadian Investor Protection Fund (CIPF) provides protection for investments if a member dealer goes bankrupt.
  • The Ombudsman for Banking Services and Investments (OBSI) investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. 

Canada Deposit Insurance Corporation (CIDC)

CDIC is a federal Crown Corporation. It was created in 1967 to provide deposit insurance and contribute to the stability of Canada's financial system. CDIC insures eligible deposits up to $100,000 per depositor in each member institution (banks, trust companies and loan companies), and reimburses depositors for the amount of any insured deposits if a member institution fails. Mutual funds are not eligible deposits.

Canadian Bankers Association (CBA)

The CBA is a professional industry association that provides its members - the chartered banks of Canada - with information, research, advocacy and operational support services. Established in 1891, the CBA is the main representative body for banks in Canada and today represents over 40 domestic and foreign-chartered banks in Canada.

Box 348, Commerce Court West
199 Bay St., 30th Floor
Toronto, ON
M5L 1G2
tel: 1-800-263-0231

Canadian Securities Institute (CSI)

The CSI is Canada's leader in investment learning. Created in 1970, the CSI has launched and enhanced the careers of hundreds of thousands of financial professionals. A not-for-profit organization, the CSI is committed to two goals:

  • enhancing the knowledge of securities and financial industry professionals, and
  • promoting knowledge and understanding of investing among Canadians.

121 King Street West, Suite 1550
Toronto, ON
M5H 3T9
tel: 416-364-9130

Canadian Institute of Financial Planning

151 Yonge Street, Suite 503
Toronto, ON
M5C 2W7
tel: 416-363-2158

Canadian Investor Protection Fund (CIPF)

The CIPF manages the insurance that protects investors in the event that an investment dealer goes bankrupt. A limit of $1,000,000 has been placed on the coverage provided for a customer. Claims must be filed within 180 days of bankruptcy. This fund provides protection only if your dealer is a member of one of the recognized SRO's in Canada. Details are available from CIPF.

Canadian Investor Protection Fund
79 Wellington Street West
Suite 610, P.O. Box 75
Toronto, Ontario
M5K 1E7

Tel: 416.866.8366
Toll-free: 866.243.6981
Fax: 416.360.8441
Email address:

Centre for Fiduciary Excellence (CEFEX)

CEFEX is an independent assesment and certification organisation. CEFEX works closely with regulators, self-regulators, the investment community and the fiduciary industry to provide comprehensive assements as measures of risk and trustworthiness of Investment Fiduciaries.

Investor e-ducation Fund

The Investor e-ducation Fund was established by the Ontario Securities Commission in 2000 to develop and support initiatives that educate investors. By becoming informed consumers, investors also become active partners in their own protection. The Investor e-ducation Fund has a mission: To help people learn how to make effective use of financial information as well as the services, and advice, that the industry offers. 

20 Queen St. West
19th Floor Box 55
Toronto, ON
M5H 3S8
Fax (416) 5

Ombudsman for Banking Services & Investments (OBSI)

The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies.

Ombudsman for Banking Services and Investments
P.O. Box 896
Station Adelaide
Toronto, ON M5C 2K3

Toll Free Telephone: 1-888-451-4519
Toll-Free Fax: 1-888-422-2865
Toronto area telephone: (416) 287-2877
Toronto area fax: (416) 225-4722